Please follow these templates for updating your Project Coordinators on volunteer health updates to ensure the quality and consistency of information going to our management team. This information may be used to inform their families about the volunteers health so we want it to be high quality and consistent for these key communications. Please do not send incomplete messages without the details listed below.
Tip – Have a draft with these headings saved in your phone.
New Health Update – Info Needed
- Project, Full Name, University
- Illness/Injury/Diagnosis
- Date symptoms started
- Signs & Symptoms
- Treatment Provided
- Agreed Outcomes/Action Points
- Update By (Leader Name)
- Supporting medical documents (if doctor visit happened) – e.g. medical certificate, prescription sheet, hospital treatment, medical results, receipts
- Include the name of the medical facility visited.
New Health Update – Example
Project, Name, University
23rd June Youth – Katie Blackford, University of Liverpool
Injury/Illness
Katie has been feeling unwell with sickness and diarrhoea for 24 hours, and has been unable to attend the project.
Date Symptoms Started
Around midday on the 22nd July.
Signs & Symptoms
In the last 24 hours she has had diarrhoea 5 times, she has been sick twice, she has a slight fever and is generally weak/tired.
Treatment Provided
This morning she feels a bit better than yesterday so she will continue to rest, eat plain foods (e.g. plain rice/boiled cassava), ensure she is drinking boiled & purified water, plus ensure she tries to have 5x rehydration sachets a day.
Agreed Outcomes/Action Points
Leaders will keep a close eye on her, checking in on her 3 times a day at home and if symptoms don’t improve or worsen in the next 24 hours we will visit a health centre for medical review/further treatment.
Update By
Liam Wench (leader)
Follow Up Updates – Info Needed
- Project, Full Name
- Signs & Symptoms (ask about symptoms, any changes in health – new symptoms, improvements, deteriorations)
- Treatment Provided
- Agreed Outcomes/Action Points (medical or from leaders)
- Supporting Medical documents (if doctor visit happened)
Follow Up – Example
Project & Name
23rd June Youth – Katie Blackford
Signs & Symptoms
Katie hasn’t seen much improvement over the last 24 hours, she has had diarrhoea a further 8 times and has been sick 4 times, she is struggling to hold down liquids and therefore hasn’t been able to rehydrate with ORS. She is still feverish and now quite dehydrated.
Treatment Provided
We are going to visit the local health clinic at Korolevu at 11am to see a doctor to seek further advice.
Agreed Outcomes/Action Points
We will update with the diagnosis and recommended treatment, with supporting medical notes and prescriptions once we have been seen.
Medical Documents
Will follow up with these.
Update By
Liam Wench (leader)