Leader Debrief and Feedback
At the end of each project you shall attend a Project Debrief with the Mobility Manager and/or the Project Coordinator. This is a key learning mechanism for Think Pacific as an organisation to review the implementation of the aims and initiatives, reflect on the volunteer experience, and for your personal and professional growth and development in the role as Project Leaders.
The Project Debrief shall include:
- Leaders Feedback
- Admin Elements
- Learning Outcomes – Team Feedback
- Project Coordinators / Mobility Manager Comments & Feedback
- 1 to 1 Reflection
As an organisation Think Pacific welcomes feedback and constructive criticism that allows us to improve, and as a Project Leader you must be open to such reflection.
Team Feedback
At the end of each project a Team Reflection Session is conducted during R&R by the Project Coordinator, to allow the team to reflect on their personal and professional development during the project, and to provide any points of feedback that are relevant.
NB: It is vital all volunteers attend this session as a key component of their reflection process. If in Nadi, the final time for volunteer skydives would be 3pm, allowing all to be present at debrief from 4.30pm onwards. (Exact de-brief time shall be confirmed by Project Coordinator)
i) Health Care ii) Project Guidance and iii) Support & Man Management.
As Leaders you must understand it is a performance based role, and feedback from the ‘clients’ is essential to continued professional and personal development, and expected standards being met.
Examples of poor feedbacks provided on our Project Leaders are below:
Health: “Gave different advice for wound/health care = seemed confused and not assured = lack of communication.”
Support/Man Management: 1) “At times questions were asked that seemed inappropriate and unprofessional and made PPP uncomfortable = leaders should ensure that it does not become personal, or a “gossip”.” 2) Leaders struggled with the relationship of leader to volunteer = tried to be your “best friend” early on, and then tried to establish respect and authority as “leader”, but very difficult to do once the respect is lost.”
The Team Feedback is however a part of a much broader ‘review’ process, including feedback from the Host Families, Turaga ni Koro, Youth and Project Coordinators.
As Project Leaders we MUST respect the team feedback process as an opportunity for our ‘clients’ to reflect on our performance, but we must not fear the team feedback and allow it to entirely influence our decision making process.
NB: If acting in the best interests of Think Pacific, the Team, Community and Project as a whole then that is all we can ever ask of our Leaders!