An introduction to Effective Communication
Communication is the process of understanding and sharing meaning.
In the workplace, effective communication skills are vital as they help you assert authority, manage team relations and enhance professional reputations. In this respect, it is important to learn good communication skills so that one can progress in their career.
Why do employers value communication skills?
- Employers are seeking job candidates who can easily convey a message that engages the full understanding of those who are being issued the message.
- Builds rapport (Progressing teamwork skills).
- Aligns with decision-making and problem-solving skills.
- Aids in the development of leadership skills.
Developing Good Communication Skills
Here are some simple yet effective ways to improve your communication skills:
Engage Your Audience
Invite your audience to engage in the conversation. Establish anecdotes and rhetorics, ask questions and allow them to offer their opinion. This tactic sharpens your communication skills as it solidifies your listener’s understanding and engagement in the cause that you are inciting.
Question to consider:
What other ways can you offer your listener to engage with the conversation?
Participate in Active Listening
Allow for the person whom you are communicating with to talk, encouraging them by offering your full attention whilst listening. This willingness to hear the other person’s point of view establishes respect and encourages more open and purposeful engagements.
Question to consider:
In what ways can you show the responder that you are actively listening to them?
Establish Body Language
Body language needs to be in line with the verbal content. When used effectively, in compliance with both situation and setting, facial expressions, gestures, posture, and eye contact can greatly improve the listener’s understanding of the verbal message transmitted. Such actions can further build credibility by demonstrating that you care about your listeners and their reactions.
Question to consider:
What establishes good body language and eye contact? Can you see the ways in which setting and situation are important to your use of body language and eye contact?